As digital work continues to develop in recognition, the demand for earn a living from home receptionists additionally continues to develop! If you’re interested in distant receptionist jobs, this weblog submit will reply all of your questions!
We’ll cowl all the small print, together with day-to-day duties, annual wage expectations, and the wanted tools. We’ve even included hiring firms that usually have openings for distant receptionists.
What Duties Does a Distant Receptionist Have?
The duties of distant receptionists differ from firm to firm. Nevertheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and maintaining an in depth file of every interplay.
Along with answering a excessive quantity of incoming calls, some firms could ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e mail correspondence, proofreading written supplies, and doing information entry duties.
Receptionist roles are usually entry-level positions, and in case you work for a bigger firm, there’s possible room for profession development. For instance, if working as an govt assistant is what you need, being open about your profession objectives will assist your supervisor understand how they’ll greatest enable you transfer towards success throughout the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play an important function in enterprise operations. Receptionists are often the primary level of contact for shoppers, so it’s vital that they make first impression.
In the event you take pleasure in speaking on the telephone and interacting with others, listed here are the fundamental {qualifications} and expertise you’ll want for this line of labor:
- Highschool diploma or GED
- Prior customer support expertise is useful
- Means to work independently in a distant surroundings
- The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
- The flexibility to remain calm and picked up below strain
- Wonderful written and verbal communication expertise
- Quick and correct typing expertise and robust consideration to element
- Have to be computer-savvy
- Information of widespread software program applications
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries differ drastically relying on the place you reside, the scale of the corporate, and your expertise stage.
Based on ZipRecruiter, distant receptionists earn a median of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so in case you stick it out at one firm and acquire expertise and seniority, your wage ought to enhance accordingly.
Many firms additionally present further incomes alternatives, akin to performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.
It’s additionally value noting that specialised coaching, akin to within the medical or authorized fields, usually earns increased wages than working as a generalist.
What Gear Is Required for a Distant Receptionist Function?
Distant receptionist jobs often require the next tools:
- Pc
- Smartphone or landline
- Headset
- Excessive-speed web connection
- Up-to-date pc software program applications
- A quiet, distraction-free dwelling workplace
What Gear Do Employers Present?
Most distant receptionists use specialised software program applications issued by the hiring firm to reply incoming calls. Some firms could present your work tools (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be educated on work-specific procedures, scripts, and call-handling directions. Most firms checklist tools and web velocity necessities on the job itemizing, so remember to learn by means of these earlier than making use of for a place.
Many employers would require you to take a look at your web bandwidth to make sure it may possibly assist distant techniques and purposes. Typically, it’s worthwhile to use a hardwired web connection by means of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).
Who Hires Distant Receptionists?
Many firms use distant receptionists, from small companies to massive firms, and people like attorneys, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, take a look at these hiring firms:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, KS, SC, TX, or VA. For these digital receptionist jobs, you’ll want a typing velocity of a minimum of 40 WPM, robust communication expertise, and the power to multitask. Reply Aide runs 12 months a 12 months, 24 hours a day, so you could have loads of flexibility when it comes to your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her shoppers. Duties could embody message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, and so they rent for each full-time and part-time roles. In the event you work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized companies with telephone and net chat companies. Again workplace Betties is just open Monday by means of Friday, in order that they don’t have evening or weekend hours out there. Full-time positions include many advantages, together with all of the tools it’s worthwhile to do your job.
4. Gabbyville
Gabbyville hires US-based distant receptionists to deal with consumer calls, take messages, and ebook appointments for quite a lot of companies and professionals.
5. PATLive
PATLive hires part-time digital receptionists from Texas and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or clerical function is required. The beginning pay charge is $13 per hour, and the corporate affords versatile scheduling because it’s open 24 hours a day.
6. ReceptionHQ
ReceptionHQ hires digital receptionists in the US to offer customized service, name switch, and appointment-setting companies to their shoppers in quite a lot of industries. Their operations run 24/7, in order that they have plenty of roles and schedules to fill.
7. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone companies to their shoppers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time employees. Positions are location-dependent, so you could wish to bookmark their profession web page for brand new openings.
8. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her shoppers. They rent receptionists from the US and Mexico. Whether or not you’re on the lookout for full-time or part-time work, Smith.ai can accommodate your wants and offer you the pliability you want. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
In the event you want extra choices for this distant occupation, take a look at these employment companies and profession web sites for brand new openings.
9. Robert Half
Robert Half is a staffing company the place you possibly can seek for earn a living from home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has non permanent, everlasting, and contractor roles for US residents.
10. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, akin to distant, part-time, hybrid, and freelance roles. The good factor about FlexJobs is that they vet all the jobs listed on their web site, so that you by no means have to fret about earn a living from home scams. They at the moment have a number of full-time and part-time distant receptionist positions listed on their web site.
11. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you possibly can seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply remember to do your due diligence when looking for jobs on LinkedIn; there are loads of faux job listings that sneak by means of the cracks.
12. Upwork
Upwork is a web-based market for freelancers. Right here, yow will discover all kinds of call-related work, akin to customer support, chat assist, and gross sales roles that you are able to do from dwelling. With Upwork, you possibly can bid on initiatives or create a profile and look forward to potential employers to contact you.
Execs and Cons of Working From Dwelling as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs aren’t any totally different. Listed below are a few of the greatest elements of this distant place and a few of the not-so-great elements.
Execs:
- It doesn’t require a school diploma
- Good work for newcomers
- Often plenty of flexibility when it comes to scheduling
- Advantages are sometimes offered for full-time employees
- Many firms rent for this occupation
Cons:
- Low pay
- You could have to work nights, weekends, or holidays
- Cellphone work could be demanding
Closing Ideas on Being a Digital Receptionist
What do you suppose? Is working from dwelling as a digital receptionist best for you? Make sure to weigh all the professionals and cons of this distant occupation earlier than making your determination. As you possibly can see, there are lots of firms who would like to have you ever on their group.
Do you take pleasure in speaking to individuals on the telephone? Here’s a large checklist of distant customer support jobs.
Initially printed January 24, 2022. This content material was up to date in March 2024.
