For those who’re on the lookout for buyer assist, gross sales, receptionist, or cellphone operator jobs from house, we’ve you coated. Take a look at this large listing of distant customer support jobs!
Over time, I’ve labored my fair proportion of cellphone jobs.
In school, I labored as an appointment setter for a direct gross sales workforce. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing clients a purchase one, get one free deal.
After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to folks ebook resort rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the cellphone, approving medical tools, provides, and nursing visits for Medicaid sufferers.
For those who get pleasure from speaking to others and might keep calm underneath stress, there are tons of distant customer support jobs the place you will get paid to speak on the cellphone!
What Tools You’ll Want For Distant Buyer Help Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. Just a few corporations, like Working Options and ACD Direct, enable contractors to make use of DSL connections. Most corporations could have job seekers submit an web pace check together with their job purposes.
One other factor you’ll want is a devoted house workplace that is freed from distractions; no canine, youngsters, or family members ought to interrupt you when you’re having buyer conversations. Because you’ll be sitting for lengthy intervals, you must also have an ergonomic desk and workplace chair. Standing desks are an excellent possibility for this type of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some corporations like Apple, Amazon, and Zapier will present all of the tools it’s essential to do your job. Different corporations, like Williams-Sonoma, don’t. Every firm has totally different software program applications that they use for his or her customer support calls and documentation. Make sure you learn via these necessities earlier than making use of so that you simply don’t waste time making use of for jobs that you simply’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
For those who’ve by no means labored from house, buyer assist jobs are a superb approach to start your journey. Whereas some corporations do require earlier work expertise, many corporations don’t. Nonetheless, you will want wonderful communication expertise, each written and oral, empathy and keenness for serving to folks, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience so as to assist clients troubleshoot technical points. For those who get pleasure from serving to clients with their issues however favor to not discuss on the cellphone, there are corporations that rent on-line chat and textual content brokers. You’ll be able to discover this put up for data and hiring corporations.
55 Distant Buyer Service Jobs You Can Do From Residence
This listing focuses on distant customer support, tech assist, receptionist, lead technology, and gross sales jobs. For those who’re on the lookout for distant phone-based nursing jobs, try this put up.
1. AAA
AAA hires distant customer support reps for his or her insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support expertise, and laptop proficiency to use for these positions.
2. ACD Direct
For those who’re involved in working with companies or non-profits, ACD Direct may be an excellent match. You’ll be able to remotely as an unbiased contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought-about for these positions, you should have no less than one yr of expertise in a product advertising function. Aha! gives in depth advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to assist help the blind and visually impaired by way of cellphone. Their shoppers put on particular glasses that permit brokers see the person’s environment in order that they’ll help these folks of their day by day lives.
5. Alorica at Residence
Alorica is an outsourced communication resolution. This implies corporations rent Alorica to do their cellphone work (like analysis, customer support, gross sales, mission administration, and extra). Every job itemizing has totally different necessities when it comes to expertise and site. Customer support reps earn round $14-$18 per hour, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires earn a living from home customer support associates. You’ll work together with clients by way of cellphone, chat, and e-mail on this place. Amazon has each full- and part-time jobs out there. With Amazon, you’re employed as a W2 worker, not an unbiased contractor.
7. American Specific
At American Specific, they rent distant name middle employees for customer support, journey and way of life, gross sales, and human useful resource positions. One cool factor about American Specific is that they’ll set up high-speed web entry and landline phone entry at your residence, which saves you from protecting this added expense.
8. Wherever Works
Wherever Works hires distant shopper expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, you should dwell in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Wherever Works hires entry-level employees and supplies advantages 60 days after employment. Staff want to offer their very own laptop techniques and high-speed web connection.
9. Apple
Apple hires part-time and full-time at-home advisors, workforce managers, and space managers to offer customer support and tech assist to Apple customers. You could have two years of tech troubleshooting expertise and have the ability to kind 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
10. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles throughout the outside recreation area of interest. Make money working from home positions will show the phrase “distant” on their job web page within the job title. You could have wonderful communication expertise and former customer support expertise to use. Aspira gives aggressive pay and plenty of advantages, like three weeks of paid trip.
11. Aspire Life
Aspire Life is a world firm that hires people for distant buyer and concierge providers. Search for the job listings with “earn a living from home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You need to have a highschool diploma and wonderful verbal and written communication expertise.
12. BroadPath
BroadPath hires W2 workers to work on customer support tasks that normally final six to 9 months. Coaching for every mission is usually two weeks, and it’s paid. BroadPath additionally provides workers with all the laptop tools wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one yr of customer support expertise. Workers are eligible for medical advantages after one yr of employment.
13. Capital One
Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, they usually present aggressive pay and complete advantages for his or her workforce members. To find the distant positions on their website, choose the distant possibility from the left-hand sidebar.
14. Carnival
Carnival often hires digital trip planners to assist clients with their journey plans, questions, and issues. You could have a devoted cellphone line and quiet workplace house to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
15. Chewy
Chewy hires customer support associates in sure states to reply inbound cellphone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy clients; different roles are extra common in nature and don’t require specialised schooling. Chewy is an equal alternative employer that provides aggressive pay.
16. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech assist reps from 35 states. You’ll want a highschool diploma or GED and one yr of customer support expertise for these distant name middle positions. Concentrix gives paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
17. Conduent
Conduent is a enterprise providers supplier that provides staffing options for corporations. It hires people from everywhere in the world for each in-person and distant occupations in buyer assist, mission administration, IT, knowledge processing, gross sales, accounting, and inner providers and safety. It has each full- and part-time positions, and a few roles rent entry-level employees. For those who get pleasure from dealing with buyer inquiries, Conduent is a superb place to begin your distant job search.
18. CVS Well being
CVS Well being hires earn a living from home name middle customer support representatives. You could dwell inside 75 miles of a coaching facility and have no less than six months of expertise. CVS gives aggressive pay, paid coaching, and advantages.
19. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Enhance Cell, hires customer support associates, customer support representatives, tech assist, and extra! They rent in 28 totally different states, and full-time positions include in depth advantages, together with all of the tools it’s essential to begin. To qualify for these positions, you should have a highschool diploma and 6 months of customer support expertise.
20. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, night time, and weekend shifts out there. Positions include many advantages, together with paid coaching, paid day off, tuition reimbursement, well being advantages, and extra. They do favor prior customer support expertise however are prepared to coach and rent candidates with the correct persona.
21. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Hire-A-Automobile, Alamo Hire-A-Automobile, and Nationwide Automobile Rental corporations, gives earn a living from home positions for reservation gross sales representatives. The hourly pay charge begins at $16.50 per hour, plus a aggressive fee construction.
22. Precise Sciences
Precise Sciences hires distant buyer care specialists to offer cellphone assist to well being care suppliers, sufferers, and most people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
23. Foundever
Foundever hires home-based name brokers in 45 nations worldwide to reply inbound calls. Not like many different name middle jobs, you’re employed as an worker, not an unbiased contractor, at Foundever. This place gives aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
24. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday – Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. You need to have wonderful communication expertise and prior administrative, customer support, or receptionist expertise.
25. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. You could have wonderful communication expertise, persuasive gross sales skill, and customer support expertise. Hilton gives an intensive advantages package deal and base pay and efficiency incentives for prime performers.
26. Holland America
Holland America hires earn a living from home cruise consultants to advertise and promote cruises via outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought-about for employment. Positions are full-time and include beneficiant advantages like paid day off, well being protection, journey perks, 401(ok), and extra.
27. HotelTonight
HotelTonight often hires distant customer support reps in 14 states to assist clients resolve points. You could have no less than one yr of name middle expertise. This place contains advantages like medical, dental, 401(ok), and journey perks.
28. HSN
HSN hires earn a living from home customer support and order specialist reps. Though you’ll be working remotely, positions are location-dependent (most in Florida). You could have a highschool diploma or GED and former expertise. Beginning pay begins at $14 per hour, and it will increase each three months for the primary yr.
29. Kelly Companies
Kelly Companies is a staffing company that provides distant customer support and tech assist positions. Candidates ought to have a highschool diploma or GED, wonderful communication expertise, and no less than six months of customer support expertise.
30. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical assist representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise making them good for highschool and school grads. Positions are full-time work alternatives, they usually do include in depth advantages.
31. LiveXchange
LiveXchange, previously ContractWorld, hires unbiased contractors from world wide to offer customer support for corporations like Pizza Hut, Loreal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8-$16 per hour. Remember that ContractWorld costs a $75 payment for his or her agent entry course, a month-to-month $29 software program licensing payment, and a $4.95 month-to-month fee processing payment. Personally, I believe these charges are extreme, particularly because you’ll need to pay self-employment taxes too.
32. LiveOps
LiveOps hires unbiased contractors in 36 states for customer support roles and cellphone work. With this chance, you possibly can set your individual schedule, and the pay is between $12-$15 per hour. LiveOps contracts with corporations like Murad and ProFlowers.com. Brokers should pay for and cross a legal background verify earlier than contracting with corporations.
33. Neiman Marcus
Neiman Marcus hires seasonal buyer care cellphone associates to offer gross sales and repair assist to clients. You could have one yr of name middle expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They normally begin hiring in August or September for these seasonal positions.
34. NexRep
NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions provide an hourly base pay with fee alternatives. In these roles, you’ll work as an unbiased contractor, not a W2 worker. NexRep hires for corporations like Crimson Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 legal background verify earlier than you start.
35. Nordstrom
Nordstrom often hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(ok) plan. They have an inclination to begin hiring in August and September as a result of elevated demand through the vacation season.
36. Omni Interactions
Omni Interactions hires unbiased contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to offer customer support and assist by way of cellphone, e-mail, chat, and social. You could have full management over your schedule with these roles, and positions pay between $14-$20 per hour. You need to have wonderful communication expertise, a private laptop, and a hardwired high-speed web connection.
37. PhoneBurner
PhoneBurner hires full-time buyer assist reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you should have two years of expertise in tech assist.
38. Robert Half
Whether or not you’re trying to find everlasting employment, momentary work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, in addition they have distant alternatives in digital advertising, finance, authorized, provide chain, expertise, and extra. Simply click on on the distant jobs toggle and choose town you’re positioned in to search out the distant jobs in your native space.
39. Smith.ai
Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, ebook appointments, and extra. You could have wonderful communication expertise and have the ability to kind 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates three hundred and sixty five days a yr, 7 days per week, 24 hours a day, which implies there are lots of totally different shift choices out there.
40. Help.com
Help.com hires distant customer support representatives to offer tech assist. They provide a variety of advantages, like paid coaching, medical health insurance, PTO, a pay-for-performance bonus program, and extra. You could have no less than one yr of expertise, have the ability to kind 40 WPM, and have wonderful communication expertise.
41. Sutherland
Sutherland hires digital customer support representatives, tech assist, and gross sales reps. With these roles, it’s essential to have a highschool diploma or GED, though some positions require a better stage of schooling. They provide paid coaching, advantages, and W2 employment, they usually rent in all states besides Hawaii and Alaska.
42. Teleflora
Teleflora hires seasonal (normally earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This function requires a landline, a PC (no Macs allowed), and primary knowledge entry expertise.
43. TeleReach
TeleReach is business-to-business advertising, that means you aren’t promoting merchandise by way of chilly calling. As a substitute, you’re calling companies on the lookout for the providers and merchandise you must provide. To work with TeleReach, you should have a landline and endure a coaching course of. You’ll be able to earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.
44. The Cigna Group
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, they usually require a highschool diploma or GED, wonderful communication expertise, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
45. TTEC
TTEC hires international associates for customer support, gross sales, and technical assist by way of cellphone, chat, and social media. These positions embrace paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. shall be thought-about for particular conditions. Candidates will need to have a highschool diploma or GED and no less than six months of expertise.
46. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist clients. Throughout busy occasions of the yr, hours could range, however for essentially the most half, the schedule is versatile. You could decide to a four-week coaching program and have a very good grasp of geography.
47. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales assist reps, and customer support supervisors. These positions require a highschool diploma or GED and one yr of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
48. Unum
Unum hires distant customer support representatives to assist clients with medical health insurance. You have to be positioned within the japanese or central time zone. These positions include paid coaching and plenty of advantages. To search out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
49. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, chances are you’ll want to often attend onsite conferences and coaching, therefore the situation requirement. Verizon supplies employees with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
50. Vivint
Vivint hires people for earn a living from home tech assist roles. You’ll reply inbound buyer calls to offer tech assist and customer support on this place. Should dwell inside a 100-mile radius of one in all their coaching facilities. Beginning pay is $16.25 per hour and comes with medical health insurance, paid day off, 401(ok), and extra.
51. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to have interaction with clients by way of cellphone, chat, and e-mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care and dental advantages, and a 401(ok). You could have the ability to work 30-50 hours per week; paid coaching is included.
52. Working Options
Working Options hires unbiased contractors for distant customer support, gross sales, and assist. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and further commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
53. Wrrk
Wrrk has distant customer support jobs the place you’ll help clients by way of cellphone, chat, and e-mail. You could reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma and have one yr of expertise. This can be a W2 place with well being advantages.
54. Xerox
Xerox hires for a lot of earn a living from home positions, however their cellphone jobs encompass distant assist specialists, tech assist, and buyer care specialists. Positions are full-time and include many advantages and studying and improvement alternatives.
55. Zapier
Zapier is a totally distant automation firm that hires workers from world wide. They rent for a lot of positions, akin to enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and knowledgeable improvement price range.
One other Method to Get Paid to Discuss on the Telephone
There may be one different approach to earn a living from home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nonetheless, if that is one thing that pursuits you, you possibly can seek for these distant jobs on Google. Simply remember that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some invaluable ideas for locating a PSO job with out getting scammed right here.
Ultimate Phrases on Distant Buyer Service Jobs
One final observe about distant customer support jobs. Though there are tons of legit on-line customer support jobs, you continue to should be looking out for scams. Many professional corporations are coping with recruitment and imposter scams, so at all times make sure you do your due diligence earlier than making use of.
When you have wonderful communication expertise and luxuriate in speaking with others, there are many corporations on the lookout for cellphone employees! Discover the businesses on this listing, and should you want extra distant job leads, try the Distant Job Listing!
Do you have got a distant customer support job? Which firm do you’re employed with? Drop us a observe; we’d love to listen to from you!
Initially revealed March 7, 2017. Content material up to date Might 2024.
