At the moment, we’re taking a deep dive right into a Concentrix work from home place with solutions to your high questions, firm tradition insights, and extra.
Are you searching for a secure and dependable make money working from home job? When you can sort properly, talk successfully, and luxuriate in serving to others clear up issues, you probably qualify for a make money working from home customer support job. Whereas not all work-from-home jobs are equal, one of many high firms to contemplate is Concentrix.
Concentrix is usually hiring for his or her make money working from home customer support crew, together with different distant positions like IT, gross sales, HR, and operations. They provide part-time and full-time jobs with advantages throughout the US.
Right here’s what you’ll must know if you wish to begin working from dwelling for Concentrix.
What sort of firm is Concentrix?
When you’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round because the early 2000s; they supply world enterprise companies like buyer engagement and enterprise efficiency enchancment.
Concentrix has over 80 Fortune 500 purchasers and does enterprise in a number of international locations. Some could take into account this firm a jack of all trades, seeing how they provide completely different options like buyer engagement companies, gig work, finance and accounting, advertising and marketing options, and extra.
Merely put, this firm’s aim is to assist purchasers carry out higher and interact with their prospects on a deeper degree.
Are Concentrix work from home positions legit?
When trying to find distant work, it’s good to be cautious of on-line recruiting scams.
Whereas Concentrix will not be as well-known as different make money working from home customer support choices like Amazon or American Specific, they’re nonetheless a legit firm with a fantastic status.
The corporate has a 3.9-star score on Glassdoor and almost 40,000 evaluations on Certainly from employees.
Whereas they supply many various companies, their make money working from home profession division is what we’ll give attention to on this put up. Concentrix’s fashionable options make it a high firm to work for when contemplating make money working from home customer support, gross sales, HR, IT, or operations.
Concentrix work from home customer support place overview
As a substitute of working in a standard name heart surroundings, Concentrix has an intensive make money working from home program the place you’ll be able to present buyer help remotely. Customer support brokers are answerable for answering calls which may contain billing questions, making modifications to companies, canceling companies, troubleshooting, or different inquiries.
Concentrix affords paid coaching and worker advantages. At the moment, they rent in 35 states, so whereas the place is distant, there might be completely different utility pages and varieties relying on the state through which you reside.
Necessities
To turn out to be a make money working from home customer support agent with Concentrix, you want a highschool diploma or GED, a PC, and high-speed web service. Concentrix will take a look at your pc and web connection in the course of the utility course of. You may as well work from a laptop computer, nevertheless it should be hard-wired when you’re working.
A few of the different necessities embrace:
- Pc monitor between 17 and 21.5 inches
- Quiet distraction-free workspace
- Landline or mobile phone
You might also must get a headset, flash drive, and twin screens after you have been supplied a place.
Ideally suited candidates for Concentrix work from home positions
Past the necessities listed within the job description, a Concentrix work from home job requires a particular set of traits to succeed.
Conentrix values:
- Efficient communicators
- High quality problem-solving abilities
- Consolation in adapting to new applied sciences
- Adaptable to alter
- Capability to empathize with buyer considerations
- Prior expertise in customer support (most well-liked)
When you maintain these qualities and an enthusiasm for the place, it doesn’t matter the place you’re in your profession path. The truth is, this might make a fantastic first job for somebody getting into the skilled workforce. The corporate can supply the steerage and expertise it’s worthwhile to help your profession development.
Schedule
Concentrix requires that you’re out there seven days every week, however you received’t work day-after-day. Schedules fluctuate and are mentioned in the course of the interview. Needless to say you might be offering customer support for a few of Concentrix’s purchasers, so the schedules they want will depend upon that firm’s customer support hours.
Full-time and part-time alternatives can be found.
How a lot do Concentrix work from home jobs pay?
The beginning pay charge for distant customer support jobs at Concentrix is between $15 and $20, and the pay charge won’t be under the relevant minimal wage.
Worker advantages like medical health insurance, retirement, and paid break day are additionally included for employees with greater than 30 hours per week.
What’s it prefer to work for Concentrix?
Questioning what it’s prefer to work for Concentrix? I’ve scrolled by evaluations on Certainly and Glassdoor, and for essentially the most half, individuals discover it to be a laid-back and secure make money working from home job.
With Concentrix, there are alternatives for development and development that may improve your wage, even throughout the first yr. Since Concentrix is world and works with so many consumers, they provide all kinds of shifts to satisfy your scheduling wants.
This implies you don’t have to enroll to work the everyday 9 to five schedule if that doesn’t be just right for you.
Execs and cons
As with all make money working from home jobs, working as a customer support consultant with Concentrix has its perks and downsides. Be sure you take into account the professionals and cons that will help you resolve if this place is best for you.
Execs
- Work remotely and ditch the each day commute.
- Solely a highschool diploma or GED is required.
- Paid coaching is supplied.
- Above minimal wage hourly pay
- Advantages are supplied should you work a sure variety of hours every week.
- Versatile shifts can be found.
Cons
- Have to be out there seven days every week.
- You’ll have to buy among the required tools to get began by yourself. (Concentrix didn’t make it clear in the event that they offer you any of the required tools or pay a stipend.)
- Whereas jobs are broadly out there, they at the moment aren’t being supplied in each state.
Methods to apply
Making use of to make money working from home for Concentrix is simple. Simply click on right here to view out there positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or by their on-line system.
You may as well ship a resume to [email protected]. Nevertheless, I feel it will be simpler to use on-line by their system so you’ll be able to preserve monitor of your utility and the place you’re in every step of the hiring course of.
Is it exhausting to get employed at Concentrix?
Concentrix has a ton of alternatives for at-home positions. However with extra of us searching for distant work, there’s additionally loads of curiosity of their roles.
With that mentioned, their beginning compensation isn’t aggressive, which makes it extra attainable to these getting into the sector.
When you meet the {qualifications}, align with their firm tradition, and are available ready to showcase your strengths, there’s a great likelihood that yow will discover a task with Concentrix.
What ought to I count on within the Concentrix recruiting course of?
The recruitment course of for Concentrix work from home positions is thorough however easy.
- Utility: Submit a web-based utility by the Concentrix profession web site. Be certain to regulate your resume and canopy letter to suit the job description.
- Digital Evaluation: Subsequent, you’ll be invited to finish a digital evaluation to judge your abilities and see should you’re appropriate for the place.
- Further Assessments: You might be required to take a further evaluation to point out particular abilities, relying on the function you’re making use of for.
- Interview: When you’re shortlisted, you’ll be invited to an in-person or digital interview.
- Provide Letter: If all goes properly, you’ll obtain a proposal letter!
Ideas for Acing the Recruiting Course of
Recruiting could be tense for even essentially the most skilled professionals. Listed here are just a few steps to flying by Concentrix work from home recruiting.
Analysis your function
Confidence comes from data. Fastidiously overview the job description for the place you’re making use of for, highlighting how your talent set matches these necessities.
You’ll additionally need to perform a little research about Concentrix’s core values and firm mission. Notice that they’re targeted on environmental initiatives by their “One Earth, One Concentrix” program.
Observe responses
When interviewing for customer support roles, there’ll probably be a role-playing component. Observe this forward of time, researching learn how to deal with particular issues and de-escalate conflicts.
It is a likelihood to point out your problem-solving abilities (with a little bit of a leg-up). Adapt practiced responses in real-time all through your interview.
Present your ardour
Bear in mind to point out enthusiasm for the function all through every step of the recruitment course of.
Spotlight the way you personally relate to their firm and their mission. Ask considerate questions that showcase your ardour.
Comply with Up
Lastly, bear in mind to comply with up together with your recruitment supervisor to thank them for his or her time and present your enthusiasm for the function.
Conclusion
That wraps up my Concentrix work from home overview. When you’re all for different related make money working from home customer support alternatives, take a look at this put up as properly!
Initially printed January 11, 2021. Content material up to date January 2025.
