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On this publish, We’re having a look at Capital One’s work-from-home job openings. Is that this the chance so that you can work for a Fortune 500 firm?
One of many primary considerations when you consider discovering a work-at-home job is avoiding scams. And one of the simplest ways to keep away from scams — apart from to go along with your intestine — is to seek out work with a good firm. In the event you’ve heard of them earlier than your work-at-home job search, seen their commercials on TV, and perhaps even used their merchandise, you’re most likely a protected alternative once they have at-home jobs out there.
One firm which will curiosity you, particularly when you’re simply getting began on the lookout for a work-at-home alternative, is being a Capital One Consultant. We’ve all seen the Capital One commercials for his or her bank card packages, and many people have Capital One playing cards in our wallets. It’s a well-established firm that has a strong work-at-home customer support program.
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Capital One Jobs at Dwelling
Capital One has a strong customer support program that employs at-home employees to do a name center-type function. These are all inbound calls, which suggests you aren’t making chilly gross sales calls (a significant turn-off for many individuals trying to work at home). Many inquiries are to troubleshoot small points and to determine how you can use their Capital One playing cards most successfully. It actually helps when you’re a very good conversationalist and you want serving to folks.
Your focus within the function is to unravel the client’s challenge in that one telephone name, so that you’ll want to have the ability to suppose in your toes and be proactive. However don’t fear — Capital One offers you particular coaching, techniques, and protocols that will help you clear up your callers’ issues, so that you aren’t utterly by yourself.
You’ll additionally have the ability to set your individual schedule, however that is the schedule that you simply’ll have for the entire first yr that you simply work for Capital One, so it’s nearly like a “fastened flexibility.” Their working hours are from 8 am to midnight, so there’s a variety of choices you’ll have the ability to work. Simply keep in mind that no matter schedule you decide is the one you’ll be “caught with” for the remainder of the yr.
Additionally See: Buyer Service Jobs from Dwelling: The Final Information
There’s Simply One Catch
In the event you like the concept of taking calls from residence, there’s one factor to search for on Capital One’s profession web page: town connected to any of their open Buyer Service Consultant positions. The job description states that it’s essential reside throughout the similar state because the “hub” metropolis connected to the job posting, and ideally inside about 75 miles.
The excellent news is, they’ve a number of hubs throughout the U.S. so that you don’t want to right away hand over. The dangerous information is, there isn’t a hub in each state. Like many worker positions, this one is state-specific.
Coaching to Work From Dwelling With Capital One
When you settle for a job as a Capital One at-home consultant, you’ll must plan on 4-6 weeks of coaching. As just a few folks have instructed me, this coaching is fairly intense and that it strikes shortly, so it’s essential be ready to point out up every single day. The coaching can be the place you’ll obtain the gear you’ll must do the precise job. A lot of the coaching takes place at residence so that you simply gained’t be touring to the hub web site for the entire 4-6 weeks.
Additionally See: Fortune 500 Corporations with Work From Dwelling Positions
Necessities for Working From Dwelling with Capital One
Capital One hires entry-level representatives for its customer support program, and its “senior” customer support jobs solely require 2 years of customer support OR 6 months of expertise working from residence. You’ll additionally want a highschool diploma or GED. This implies there’s quite a lot of room for newcomers in this system.
To do the precise job, you’ll want a hard-wired high-speed web connection that may plug immediately into your laptop. You’ll be given entry to the software program and different gear you’ll want while you go for coaching.
One other important facet of this explicit work-at-home job is your private home atmosphere. You’ll want to have the ability to spend your complete shift in a spot that’s quiet and freed from distractions and interruptions, ideally with a door you possibly can shut. Your calls could also be reviewed at any time by your supervisor, so it’s necessary to have a persistently distraction-free atmosphere.
Is Capital One the Proper Work-at-Dwelling Job for You?
Taking buyer calls is extremely fulfilling work for the fitting particular person. In the event you take pleasure in speaking to folks, fixing issues, and making somebody’s day, you is likely to be nicely fitted to this work-at-home job with Capital One.
